Mandatory, Clinical and Soft Skills courses.
Training and Development
Face to face, e-learning and webinars.
Management and Leadership Courses
People Management Programme - £1550
3 Lessons (1.5h-2h each)
Career Conversation and Coaching, Performance Feedback and Quality Conversation, Being a Leader.
These modules help to empower managers to effectively manage and further develop their teams.
Managing Hybrid Teams - £500
1.5h-2h
How to manage remote teams efficiently in modern work styles, including handling staff that work in various geographical locations (sites or branches).
Objective Settings and Appraisals - £425
1 hour
Setting SMART(S) objectives and coaching on how to have effective appraisal conversations.
Leading Through Change - £425
1 hour
How to implement changes in the business, and how to lead through business changes.
Wellbeing for Managers - £450
1h-1.5h
How to line manage your staff.
Communication and Customer Relations
Client Service Excellence - £550
1.5h-2h
How to attain and maintain excellent service to your clients.
Managing Customer Dynamics - £425
1 hour
How to deal with “difficult customers”.
Networking - £550
2h-3h
How to effectively Network in the Workplace, client events and how to build your elevator pitch.
Challenging/Difficult Conversations - £550
1.5h-2h
How to have effective challenging conversations (suitable for both employee and line managers).
Assertive, Not Aggressive - £425
1 hour
How to conduct yourself in an assertive manner and recognise different types of aggressions.
Building Rapport - £425
1 hour
How to effectively build rapport with current, future or potential customers/clients.
Effective Listening - £425
1 hour
How to effectively listen (including active listening)
Phone Etiquette - £425
1 hour
How to deal with customers/clients via the phone and provide excellent customer service.
Professional Development
Career Development - £1550
3 lessons (1.5h-2h each)
Understanding your career goals opportunities, assumptions, and limiting beliefs; setting you up for success.
This puts the ownership of development onto the delegates and provides tools and thought provocation to realise that your career move may not always be linear and vertical (promotion).
Time management - £550
1.5h-2h
How to manage your time better to work more efficiently without the added stress.
Senior Skills - £2050
4 modules (1.5h-2h each)
Leading Yourself, Connecting with Clients/Stakeholders, Understanding your Clients needs, Leadership Styles and Communication.
This course is specific to those who deal with external clients and stakeholders.
Unconscious Bias - £425
1 hour
Understanding Unconscious Bias and how to effectively manage it.
Wellbeing for Employees - £425
1 hour
How to manage your wellbeing at work.
Influencing - £425
1 hour
5 different influencing styles and how to effectively influence your team.
Ownership and accountability - £425
1 hour
Taking ownership and being accountable for your role and professional growth.
Empowering your care team with Expert Training
In the fast-paced and ever-evolving field of health and social care, continuous professional development is not just beneficial—it’s essential. Our Training and Development services are designed to ensure that your care team is competent, confident, and compliant with all current regulations and standards.
Comprehensive Practical Training
Our expert trainers are equipped to provide all the necessary practical training your staff requires to excel in their roles. From basic care principles to advanced clinical skills, we cover a wide array of topics that are crucial for high-quality care delivery.
Customised Training Solutions
We understand that each care provider has unique needs. That’s why we offer bespoke training packages that are tailored to meet the specific requirements of your service and staff. Whether you need comprehensive training for new hires or refresher courses for veteran employees, we can create a package that fits perfectly with your operational goals and challenges.
Mentoring for Registered Managers
The role of a Registered Manager is critical in maintaining the quality and compliance of care services. We offer specialised mentoring programs designed to support these key leaders. Our mentoring can help Registered Managers enhance their leadership skills, manage compliance issues effectively, and improve overall service delivery.
Benefits of Expert Trainers
Enhanced skill sets: Our trainers provide knowledge and techniques that are current, relevant, and practical, significantly improving the skill sets of your care staff.
Improved compliance: With regulations constantly changing, our training ensures that your team is always updated on the latest compliance requirements, reducing the risk of violations.
Increased confidence: Proper training boosts the confidence of your staff, empowering them to perform their duties effectively and compassionately.
Better quality of care: Well-trained employees are more capable of providing high-quality care, leading to improved patient outcomes and satisfaction.
Customised Development: By focusing on the specific needs of your staff and management, we ensure that our training maximizes personal and professional growth.
Invest in your team’s potential
Equip your care team with the tools they need to succeed. Contact us today to discuss how our Training and Development services can help you enhance the capabilities of your staff and the quality of your care.